The Federal Communications Commission is proposing to bring a $2.8 million penalty against HobbyKing for marketing drone-attachable audio/video (AV) transmitters that operate on unauthorized frequencies. For marketers and retailers of unmanned aircraft systems (“UAS”) and attachable devices, this penalty signals that the FCC is cracking down on the makers and marketers of noncompliant UAS and
The U.S. Department of Transportation has issued a consent order against JetBlue for multiple violations of the DOT’s consumer regulations, including (1) the full fare pricing rule, (2) the 24-hour cancellation/refund rule, and (3) the rules on advertising “free” travel. JetBlueConsentOrder2013620 The DOT concluded that JetBlue had violated these rules, ordered the carrier to cease-and-desist
The U.S. Department of Transportation has entered a Consent Order against Southwest Airlines for failing to provide timely dispositive written responses to written complaints involving disabled travelers under 14 CFR Part 382 and for failing to provide timely substantive responses to complaints involving scheduled service under 14 CFR Part 259. SouthwestDOTConsentOrder As the Department explained, “Pursuant
The U.S. Department of Transportation (“DOT”) has imposed a civil penalty of $20,000 on AeroSvit, a foreign air carrier, for its failure to file required disability-related complaint reports in a timely manner. AeroSvitConsentOrder Under 14 CFR § 382.157, a carrier covered by the regulation – including foreign air carriers operating passenger service to, from, or within the
The U.S. Department of Transportation today imposed a civil penalty of $15,000 against FlightNetwork.com for violating the new full fare rule. FlightNetworkOrder FlightNetwork is a ticket agent in Canada, whose primary customer base is in Canada, but it has sold some tickets to U.S. consumers. Because it holds out air transportation to, from, or within
The U.S. Department of Transportation (DOT) today issued a Consent Order imposing a large civil penalty on British Airways for violations of its consumer protection rules. DOT Order 2012-10-1 BritishAirwaysConsentOrder The Department concluded that British Airways had violated Article 17 (damaged/lost baggage) of the Montreal Convention by implementing a policy and tariffs whereby it
The U.S. Department of Transportation (DOT) fined Aeroflot $60,000 for violations of its new passenger protection rules, with $30,000 of the penalty to be forgiven if Aeroflot does not violate the corresponding cease-and-desist order within one year. AeroflotConsentOrder The DOT concluded that Aeroflot violated the new “full fare” advertising rule in 14 CFR 399.84(a) by
The U.S. DOT has imposed a civil penalty on a foreign air carrier for $80,000 for violations of relatively new rules relating to length tarmac delay contingency plans, customer service plans, and fees for optional services. See DOT Order here. DOT Order 2012-5-4. In April 2011, the DOT issued a series of expansive consumer-related regulations.